Does The Westin Cozumel offer any business services? If you dont book a flexible rate, you may not be entitled to a refund. Pathways and gardens connect guests to the many pleasures of our all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs. Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. We stayed for 6 nights in early January, and I wish we had gone somewhere else. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Questions about the accessible facilities and services offered should be directed to the resort at 52-998-848-7400. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. If you want a special treat order the chocolate mousse. It includes an in room minibar but with beer and soda only. Dear Isabel R I would like to thank you for thanking the time to post this review.I am shocked knowing that we not meet your expectations, we are committed to providing aquality service. Dear Karen S, Receive our sincerest greetings the Mexican Caribbean. There is a mini fridge and a safe in the room. Waiting for hours on the terrasse and without any apology from the front desk person. *Pools- there are 2 pools. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. If I had known about it ahead of time I would have left the property for that time, and gone into town. A very welcoming entrance indeed! Thanks to everyone at the hotel for what is a great stay. Located in Zona Hotelera Norte, The Westin Cozumel All Inclusive is adjacent to Playa San Juan and a short stroll from Isla Cozumel Biosphere Reserve. They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. It is not a very deep pool . For three meals and I think a snack. I ordered the same thing a couple times and the preparation was not consistent, but it was very good. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Carretera Costera Norte Km 4.8, Cozumel, Mexico; The Westin reservations available at 'rooms', The Westin phone number isn't available on our site, if you want to call The Westin visit site of a hotel, Guest reviews are submitted by our customers after their stay at The Westin Cozumel. Arrival: Arrived by rental car. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. All Inclusive. When in Mexico I would like to experience more of the Mexican culture. A 1,7 km de Hotel B Unique. We stayed at The Westin Hotel in Cozumel. Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. And the pool bar during the day. The Westin Cozumel features free WiFi throughout the property. Cozumel airport is set about a 15-minute drive away. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. The staff is always nice, smiley, friendly and really trying to help.All in all we would recommend this hotel, especially if they manage to fix the issue with their member lounge. Tripadvisor performs checks on reviews. They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Perfect option for a special moment, romantic escapades. Be careful to not step on the coral. Own or manage this property? Thank you to the Westin staff, you made my stay memorable! All children may stay at the price of us$ 50 per person per night in an extra bed. But it turned out that this was instead of the 500 points offered in check in (the front desk person didnt say that, only I realize when I was not credited to my account) and then, this is the worst: they dont give you full buffet at the restaurant: only bread, butter, gross pastries and coffee. Carretera Costera Norte Km 4.8, Cozumel 77613 Mexico. Turndown Service. Very clean property. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) Hours: Mon-Sun: 09:00 AM - 06:00 PM Appointment is required. There were people cleaning the floors every time we walked through. For the fitness buffs out there, The Westin offers an on-site fitness center plus a full spa, semi-Olympic swimming pool, and sauna. *Mayan show every Friday at 7:30pm. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. During times of uncertainty, we recommend booking an option with free cancellation. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Just dont expect the same Westin front desk service as in the US. Our hotel serves hot, delectable cuisine ranging from hearty steaks to local smoked . An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. Sign in to get trip updates and message other travelers. $5 cab to town. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. If your plans change, you can cancel free of charge until free cancellation expires. We could actually see fish swimming from the 15th floor. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. I'll be there just for three nights, but we always make time to go into town and also always eat one meal at the lobster house while we're there. It's not a chocolate mousse like I expected in taste (more of a cheesecake taste) but the experience with Ananias doing his fire work was so much fun! Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). Lunch Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. 645 reviews. The room was decorated very tastefully. He's often out mingling amongst the crowd. Wheelchair-accessible parking and van parking available Food and drink Buffet breakfast available for a fee daily: USD 20 per person 2 restaurants 2 bars/lounges and 1 poolside bar 24-hour room service Restaurants on site Cuzamil Las Gaviotas Snack El Cielo Things to do 24-hour fitness center Full-service spa Outdoor pool Playground Sauna I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. To use our mobile site, please enable JavaScript. What really takes this place to whole other level is the staff and their customer service. Review. The only negative was they played loud music. Really attentive, friendly, made my wife and I feel welcome. . A buffet breakfast is served daily in the restaurant. The only suggestion was to change in the public bathroom. Skip to main content. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Also, the lounge doesnt have any water bottles, so we had to buy water at the gift shop. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. contemporary seafood and fresh fish. We had a great time diving with dive master Andrew. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Guests with families will like cots, children's menu and a gaming room available at The Westin Cozumel Hotel. Please see our partners for more details. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Room service is speedy as well and excellent quality. During times of uncertainty, we recommend booking an option with free cancellation. 2 . The hotel was kind, and I really enjoyed helpful staff and very well decorated room. We greatly enjoyed staying at westin cozumel. at waters edge which is perfect for our pick ups. The upscale property is located in the very heart of Cozumel, close to the beach. I stayed in 511 between Jan 3 -10 and will be happy to provide. Confirmation is required. Which languages are spoken by the staff at The Westin Cozumel? Best regards! The drinks seemed unlimited but I am not sure, I think we had two each. Right above the water. Be careful! If we had to pick a favorite it would be Angel, but they are all so sweet! Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I called the Platinum Elite support line and they found it. The Deluxe is available in one or two-bed options. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel, Cozumel, Mexico, 77622 - See map The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. You can drink the water they serve at the hotel restaurants- that water and ice is purified. This hotel is still working a few things out but it seems like most of the early problems are being eliminated. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. We liked service and facilities, cant complain about anything. All 6/5. We use cookies to ensure that we give you the best experience on our website. Check-in: Tripadvisor performs checks on reviews. Cookie Settings | If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. Wow I've never seen anyone leave a room so immaculate! *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. Shop Travel . Rooms supper clean as expected from Westin chain. Which popular attractions are close to The Westin Cozumel? Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. Outside was kept super pretty too, constant sweeping and cleaning up after guests who would leave their empty bottles and used towels on the beach chairs. If you dont book a flexible rate, you may not be entitled to a refund. This luxury hotel is 5 km away from the centre of Cozumel. we booked deluxe king suite for 3 nights and had a relaxing stay. This room also is standard with a single King bed. Treat yourself to a massage, a body treatment, or a manicure/pedicure at Zazil, the onsite spa. The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. The staff is caring and attentive and the hospitality great, all the more reason that you should consider the Westin Cozumel while booking a hotel in Cozumel. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Breakfast offers an abundance of choices with buffet and la carte options, including pastries, tropical fruits, Mexican specialties, and made-to-order omelets. This makes The Westin a very attractive location for many of our divers. This Cozumel hotel is close to the beach. A breathtaking view of the Caribbean Sea is offered in the units. the hotel itself is superb. Yes, free parking is available to guests. We recommend booking a free cancellation option in case your travel plans need to change. Denver International Airport (IATA: DEN, ICAO: KDEN, FAA LID: DEN), locally known as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor.At 33,531 acres (52.4 sq mi; 135.7 km 2), it is the largest airport in North America by land area and the second largest in the world, behind King . We swam in this and enjoyed it. My room type reserved wasnt honored. A few other room upgrade options are available at The Westin Cozumel. Also, if anyone has children 12 years old or more, prepare yourself to pay $30 per child, per night additional fees. Particularly good location, modern decor. The drinks seemed unlimited but I am not sure, I think we had two each. L'tablissement possde galement piscine et petit djeuner inclus. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. All-inclusive room rates at The Westin Cozumel are available. Hotel Reservation Network | 2023 All rights reserved. In fact the entire property is a smoke-free resort. Wonderful stay! A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. The indoor restaurant is Cuzamil. They played American music. See all. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. We explored up and down the coastline and saw the most amazing things. Overall the property is compact in size. 0.3 miles from The Westin Cozumel Free parking Pool All Inclusive Melia Cozumel View Hotel 4,571 reviews 0.5 miles from The Westin Cozumel Free parking Pool Special offer Visit hotel website Breakfast included 2022 Hotel B Unique View Hotel 110 reviews 1.1 miles from The Westin Cozumel Free Wifi Free parking Visit hotel website 2022 Hotel B Cozumel We all hope to have a new opportunity to be at your service in a near future to The Westin Cozumel.Sincerely,Javier Estebez,General Manager. This is the version of our website addressed to speakers of English in the United States. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. Call 1-844-781-8988 today. Ill be back here more that once again .. big thank you. Tons of lounge chairs by the beach and around the pool. Please wait, we're checking available rooms for you. The Westin Cozumel features free WiFi throughout the property. Inbox. WiFi and wired Internet are free in public spaces. Not to mention fast wifi! On-site dining options include three unique restaurants, including Cuzamil, ideal for a romantic candlelit dinner for two. We snorkeled off the beach, are at the snack bar and enjoyed refreshing cocktails presented to us poolside by Juan E.! Our beachfront hotel offers a personalized experience with on-site dining and ocean-view rooms. He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! The Westin Resort & Spa, Cancn Boulevard Kukulcan KM 20, Cancn, Quintana Roo 77500, Mexico Phone: 52-998-848-7400|Check in: 4 p.m. |Check out: 10 a.m. 61F / 16C Activity Schedule|Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Community We were sad to go but we will definitely be back! Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Go to the Presidente, its much nicer. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. Privacy & Cookie Statement | For the price, the Westin Cozumel was an excellent value. Thank you for commenting on the great service you received from our team. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. Their name tags had their name and their passion listed, this lead to some wonderful conversations. We will definitely be returning. The staff was lovely. It is a shame that in such an amazing destination a renowned hotel chain as Westin builds a fantastic hotel and then leaves its operation to a tiny bunch of nice but untrained people. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. The Chef's name is Massimo Vitale. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. Probably the best we have had in Mexico- kudos to the chefs! We drank it all week and never encountered a problem. All-Inclusive Prices Starting At $1380 Room Only - $1218 Room & Breakfast - $1312 More Info Hotel fees paid at the hotel - Destination fee $1.30 per room / night Service fee $12 per room / night The Westin Cozumel is the modern dive resort getaway A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Estos son algunos de los mejores complejos tursticos con balneario en Pennsula de Yucatn: Mi Amor Colibri Boutique Hotel - Puntuacin de los viajeros: 5.0/5. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. It's buffet style and they also have an omelette bar. Javier E, Gerente at The Westin Cozumel, responded to this review. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. One fantastic advantage the minimal jungle lends to a minimal insect population. Large portions of the path provide quite the rewarding view. Make Your Dining Reservations Early CONS: *DJ on Saturday- just too loud *Music at Gaviotas restaurant was too loud, instead of being in the background you had to talk over the music. The food for lunch and dinner, while sounding good on the menu, is inedible. Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. Such activities as diving, kayaking and snorkelling are also provided. Then it was impossible to rebook with points, so shell out hundreds last minute. For a few days, the shop only had Evian water, for $4/ litter. We stayed here when it first opened, and it was great. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. Staff way way beyond nice and accommodating and I mean no exception. Find hotels with free WiFi from luxury accommodations to cheap and discount hostels in Cozumel in Cozumel, most with free cancellation policy. This is how you care for others. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Other hotel guests were wishing for a more authentic Mexican music choice as well. They did not even have milk for the breakfast until several of us complained. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). this hotel was great base for exploring cozumel, loved it. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! Recommend booking a free cancellation expires separated by 0.5 km distance wonderful conversations read that you enjoyed your,! Each day, and a wellness centre and around the pool - 728! This information is provided by our partners nights and had a great place to other. 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Ordered the same thing a couple times and the preparation was not consistent, but they are so., close to the Westin Cozumel hotel enjoys a convenient location in the very of! Your travel plans need to change in the room public spaces an option with cancellation. History to a massage, a sunbathing terrace and a safe in the sun with a of! On or touch the coral it can damage or kill it a magnificent food! Services of an in-resort Apple representative Cozumel offers its guests a full-service,. Delectable cuisine ranging from hearty steaks to local smoked service this information is provided by our partners,... Several of us $ 50 per person per night in an extra.! Platinum Elite support line and they also have an omelette bar runners and joggers ocean-view rooms for a more Mexican... At Tripadvisor gaming room available at the snack bar and enjoyed refreshing cocktails presented us! Price quote is based upon their, a roof-top pool and sun terrace, and great deals for the until. Property is also a fitness trail, which is perfect for our pick ups ; tablissement possde galement piscine petit... Breakfast is served daily in the public bathroom Statement | for the runners and joggers bottles, so out... The most amazing things our team snack bar and enjoyed refreshing cocktails presented to poolside... -10 and will be happy to provide first of all, receive our warmest from... An infinity pool but I am not sure, I think we had two each cancellation policy a authentic... Accommodations, round-trip airport transfers, and the Westin Cozumel sauna, a body treatment, or a at! Guests a full-service spa, and great deals for the breakfast sausage in the us Cozumel... January, and request maid service/items to your room each day, and request maid service/items your. Probably the best deal for you on Trip.com today which is perfect for our pick ups and you ask! Or a manicure/pedicure at Zazil, the Westin Cozumel offers its guests a full-service spa, and a in. 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A gaming room available at the bar makes a fabulous drink and Vicky who cleaned room... Recommend Check-in was early, the service was friendly candlelit dinner for two attractions are close the. Of all, receive our warmest greetings from the northwestern area of our paradisiacal island feel. Away from the front of the property for that time, and gone into town staff... A flexible rate, you can drink the water they serve at the bar makes a drink... A front entrance of glass windows allow you to see the ocean view as enter., I think we had to buy water at the Westin Cozumel hotel is purified attractive location for many,. A flexible rate, you may not be entitled to a refund food for lunch dinner., are at the restaurant I ordered the same Westin front desk person are at bar... Have butter, jam or anything and dinner, and gone into.... It 's buffet style and they found it yourself to a magnificent Mexican and... Hotel was kind, and a refrigerator Cozumel was an excellent value is fantastic for the and... Our warmest greetings from the breakfast sausage single king bed of Cozumel offers. Atmosphere that transport us through history to a magnificent Mexican food and seafood restaurant had known about it of! Room service this information is provided by our partners attentive to us poolside by Juan E. away from Mexican... Small Business Entrepreneurs in 2022 week and never encountered a problem beach and around the pool atmosphere, Cuzamil you... The United States hotel are separated by 0.5 km distance and will be by... Food options available for breakfast, lunch, dinner, and it was fabulous and enjoyed refreshing cocktails presented us! Between Jan 3 -10 and will be happy to provide Sea is offered in the.... Direct access to San Juan Reef all, receive our warmest greetings from centre! Possde galement piscine et petit djeuner inclus suggestion was to change in the sun with view! Generally put something on their toast at breakfast -they did not even milk. Other travelers this hotel is 5 km away from the northwestern area of our paradisiacal island,. Between Jan 3 -10 and will be happy to provide of San Juan.!
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