3108 N Boundary Blvd Exchange Post. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. AAFES supports an extremely mobile customer base. Matthew A. Beatty General ManagerJB Lewis-McChord. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. DSN 318-430-1168. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Visit your Exchange facilities. If you would like a response on your comment, please provide current contact information below. Of those, 53 are located here at HQ Exchange. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. The area surrounding Tyndall is perfect for vacations or retirement living. See details and enter for your chance to win! In addition, we adopted a "14-day price guarantee" policy. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. Contact Us. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. United States, Mon-Fri 0900-1900 In 2006, the Exchange Catalog and Exchange Online store offered customers more. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Doing Business With The Exchange. Charlyne CJ Morganfield See details and enter for your chance to win! Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Military Exercises & Contingencies. 2023 The EXCHANGE. Guard/Reserve (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). HR Office (850) 678-7111 Ext 227. Doing Business With The Exchange. We go where you go to improve the quality of your lives through goods and services we provide. 036-868-2280. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. TRANSPORTATION . that traditional brick-and-mortar businesses do. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment There are 70 military authorizations in the Exchange worldwide. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. We serve as a partner with the MWR community to improve the quality of life for today's military family. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Customer Service. Unknown The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. Email. Our "round-up, round-down" policy applies only to cash purchases. The Exchange pays Federal tax as well (26 U.S.C. Exchange Quick Facts. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. javascript must be enabled for the correct page display. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Sun 100-1700 . AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. They do so hoping that this practice will encourage customers to keep doing business with them. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. . General Manager. javascript must be enabled for the correct page display. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. HR Office (253) 964-2522. We are not authorized to sell fuel below our dispensed cost. See details and enter for your chance to win! DPW Service Order Form (Garrison Only) AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? 2023 The EXCHANGE, You can also search by City/State or Base Name. United States, Mon-Fri 0900-2000 The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. 2023 The EXCHANGE, You can also search by City/State or Base Name. Go to the nex instead. HR Office (509) 244-3642. Retired The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Get exclusive email-only offers and advance notice about sales & events. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. We are focused on customer service and overall guest satisfaction. Please allow us to explain our overseas gas pricing policy. The Exchange overseas gas pricing policy meets both objectives. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Inspection; Testing & Evaluation; Get exclusive email-only offers and advance notice about sales & events. Sun 1000-1700, 813 840 0511 JB Lewis-McChord, WA 984331672 How is AAFES Base Exchange rated? In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Sat 0900-1800 220 Mall Lane, Suite 2 The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. 2023 The EXCHANGE, You can also search by City/State or Base Name. Dallas, TX 75266-0202 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite . Sun 1000-1700 . "Never had good luck with the furniture section. 1. Sat 0900-1700 The Military Star card is accepted at all Exchange activities. Sustainability. United States, 253-964-3161 They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 2023 The EXCHANGE, You can also search by City/State or Base Name. For Overseas Customers. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Mon-Sun 24 hours. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. History and Mission. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Sun: 1000-1700, 509-244-2832 The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. The headquarters organization is divided into directorates. 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